Innkeeper Interview! Get to Know Tony and Santo from POSH Palm Springs Inn

Innkeeper Interview! Get to Know Tony and Santo from POSH Palm Springs Inn

After being partnered for over 16 years and sharing a passion for hospitality and hosting friends and family, Tony Gangloff and Santo Aloisi created POSH Palm Springs Inn, a chic 1930’s B&B. POSH is defined as “personable service and hospitality”, exemplifying the vibrant and personable experience the inn offers. If you are looking for a hot, homemade breakfast every morning, an afternoon happy hour featuring a signature martini and top-of-the-line amenities ranging from plush robes to sumptuous bedding, this chic Palm Springs B&B is your home-away-from-home. Take a moment and check out their Q&A responses to see what makes the POSH experience so memorable.

POSH Palm Springs InnPOSH Palm Springs Inn

Q: Where did the two of you meet?

A: I met Santo Aloisi at a motorcycle awards event in San Francisco in 1999. Santo was with a club brother when he saw me across a crowded room and commented, “Now there’s a handsome man!” His club brother replied, “Oh, you mean Tony? Let me introduce you!” We’ve been together ever since and were married in 2013 back in San Francisco.

Q: What is one thing you wish that potential guests knew about bed and breakfasts?

A: Most of my guests know what the “breakfast” part of a B&B is about, but I do have guests who book through OTA’s and have no idea they reserved a room at a B&B. They are most confused about breakfast, how they just have a seat in our dining area and we serve them a hot, homemade breakfast. After the first breakfast, they start to understand and rave about dishes they never knew existed.

Q: When you’re not busy hosting guests, what are some of the things you like to do in your free time?

A: Free time? What’s that? We keep joking that one day we’ll have “staff” so we can get some time to ourselves! I do enjoy motorcycling and also reading.

Q: What would you say is the most difficult part about owning a B&B?

A: The most difficult part of owning a B&B is the constant marketing. Having to put yourself out in front of potential guests in unique ways on an ongoing basis is challenging. One thing that has helped, though, is time. As more satisfied guests refer their friends, and so on, we are now beginning to see the results of referrals after nearly 3 years in business.

Stay tuned for more next month in our Innkeeper Interview series on our blog and in our Guest Newsletter!

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